Leaders in Business Mediation & Collaboration :: Celebrating 20 Years of service
(703) 465-1262

Resolving Organizational Conflicts 

 
Click for a comprehensive list of articles, discussions, and interviews by BMC Associates regarding Resolving Organizational Conflicts or scroll through the list to find an article of interest.

 

  • Conflict Management: The CFO’s Secret Weapon
    The Financial Manager
    Edward J. Kopf, Ph.D. and Erwin G. Krasnow, Esq.
    September-October 2006
      The heads of companies normally don’t think of workplace conflict as a "cost center." But when CFOs or business managers recognize the costs of conflict, they have a powerful tool for improving financial performance and enhancing the lives of their fellow employees. Too often, conflicts are viewed as little more than nuisances that will go away with time. Financial and human resource executives can sensitize managers to two realities: conflict is costly, and it is preventable or curable. When these truths are recognized, companies are well on the way to creating a healthier, collaborative culture.
  • Preventing Conflict
    Executive Excellence
    David Gage
    May 1999
      Senior executives must work closely together if they hope to avoid conflict and maximize the advantages that their different skills, talents, personalities, and styles give them. And they must work preventively. By uncovering and openly discussing expectations, personal values, and the tricky issue of fairness, executives can achieve much better understanding of one another and achieve far more individually and collectively. By engaging in scenario planning exercises, they can understand how various team members would react in a crisis. Going through the exercises together and having that kind of information really helps to build trust and confidence in one another.
  • Managing Interpersonal Conflict by Paying Attention to Interests: Yours and Theirs
    Management Productivity Review
    Mike Stadter
    April 1990
    It's common to find people with "irreconcilable differences" in the work world. What's the right way to handle such situations? Many people in positions of power like to resort to two simple rules: (1) "If we're having a disagreement, remember that the boss is always right" and (2) "If you perceive that the boss is wrong refer to rule 1." Mike Stadter, a BMC Associate and clinical psychologist, says that if you get stuck in a "your position, my position, who's going to win?" trap, you have no chance of working it out. The trick is to look closely at underlying interests. With a realistic business example and sound advice, Stadter highlights how interests can be discovered and solutions found.